:root{
  --parchment:#FBF5E9; --parchment-deep:#F4E9D2; --parchment-card:#FCF8EF;
  --terracotta:#9A3B1B; --terracotta-soft:#B5552F; --ink:#3D2B1F; --ink-soft:#6B5544;
  --gold:#E5A93A; --coral:#E0A48A; --sage:#7E8551; --line:#E2D4B8; --shadow:rgba(61,43,31,.10);
  --ok:#3f7d52; --warn:#b8842a; --danger:#a8401d;
  --script:'Parisienne',cursive; --display:'Fraunces',Georgia,serif; --body:'Mulish',system-ui,sans-serif;
}
*{box-sizing:border-box;margin:0;padding:0;}
html{scroll-behavior:smooth;}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto;}}
body{font-family:var(--body);color:var(--ink);background:var(--parchment);line-height:1.6;-webkit-font-smoothing:antialiased;overflow-x:hidden;}
body::before{content:"";position:fixed;inset:0;z-index:-1;pointer-events:none;
  background:radial-gradient(circle at 18% 18%,rgba(229,169,58,.06),transparent 38%),
  radial-gradient(circle at 84% 10%,rgba(224,164,138,.07),transparent 42%),
  radial-gradient(circle at 70% 92%,rgba(126,133,81,.05),transparent 40%);}
a{color:inherit;text-decoration:none;}
img{max-width:100%;display:block;}
.wrap{max-width:1120px;margin:0 auto;padding:0 28px;}
.narrow{max-width:820px;}
[dir="rtl"]{direction:rtl;}
[dir="rtl"] .c-list{padding-right:1.2rem;padding-left:0;}

.eyebrow{text-transform:uppercase;letter-spacing:.22em;font-size:.72rem;font-weight:700;color:var(--terracotta);}
h1,h2,h3{font-family:var(--display);font-weight:600;line-height:1.12;letter-spacing:-.01em;color:var(--ink);word-break:keep-all;text-wrap:balance;}
.section-title{font-size:clamp(1.8rem,3.6vw,2.7rem);margin-top:.4rem;}
.section-title em{font-style:italic;color:var(--terracotta);}
.lead{font-size:1.1rem;color:var(--ink-soft);max-width:62ch;}
.c-list{margin:.6rem 0 .2rem;padding-left:1.2rem;}
.c-list li{margin:.22rem 0;color:var(--ink-soft);}
.c-notice{background:#fbf0e2;border-inline-start:3px solid var(--terracotta);border-radius:8px;
  padding:.7rem .95rem;color:#7a4a2c;font-size:.92rem;margin:.7rem 0;}
p{margin:.55rem 0;}

.spark{display:inline-block;width:.62em;height:.62em;background:var(--gold);
  -webkit-mask:var(--star) center/contain no-repeat;mask:var(--star) center/contain no-repeat;
  --star:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'><path d='M12 0 C13 8 16 11 24 12 C16 13 13 16 12 24 C11 16 8 13 0 12 C8 11 11 8 12 0 Z'/></svg>");}

/* buttons */
.btn{font-family:var(--body);font-weight:700;font-size:.92rem;background:var(--terracotta);color:#fff;
  padding:.66rem 1.3rem;border-radius:999px;border:none;cursor:pointer;display:inline-block;transition:transform .2s,background .2s;}
.btn:hover{background:#84300f;transform:translateY(-1px);}
.btn.ghost{background:transparent;color:var(--terracotta);border:1.5px solid var(--terracotta);}
.btn.ghost:hover{background:var(--terracotta);color:#fff;}
.btn.sm{padding:.42rem .85rem;font-size:.82rem;}
.btn.block{width:100%;text-align:center;}

/* nav */
header.nav{position:sticky;top:0;z-index:50;background:rgba(251,245,233,.86);backdrop-filter:saturate(140%) blur(10px);
  border-bottom:1px solid transparent;transition:border-color .3s,box-shadow .3s;}
header.nav.scrolled{border-bottom-color:var(--line);box-shadow:0 6px 24px -18px var(--shadow);}
.nav-inner{display:flex;align-items:center;height:66px;gap:.9rem;}
.brand{font-family:var(--script);font-size:1.7rem;color:var(--terracotta);line-height:1;padding-bottom:.18em;white-space:nowrap;}
.brand small{font-family:var(--body);font-size:.6rem;letter-spacing:.18em;text-transform:uppercase;color:var(--sage);display:block;margin-top:-.4em;padding-bottom:.2em;}
.nav-links{display:flex;align-items:center;gap:1.25rem;margin-inline-start:auto;}
.nav-links a{font-weight:600;font-size:.9rem;color:var(--ink-soft);transition:color .2s;white-space:nowrap;}
.nav-links a:hover,.nav-links a.active{color:var(--terracotta);}
.nav-links a.btn,.nav-links a.btn:hover,.nav-links a.btn:focus{color:#fff;}
.nav-actions{display:flex;align-items:center;gap:.5rem;flex:0 0 auto;}
.nav-actions .globe{display:flex;align-items:center;color:var(--sage);}
.nav-actions .globe svg{width:20px;height:20px;}
/* keep button text legible inside the nav (overrides .nav-links a color) */
header.nav .nav-links a.btn{color:#fff;}
header.nav .nav-links a.btn:hover{color:#fff;}
header.nav .nav-links a.btn.ghost{color:var(--terracotta);}
header.nav .nav-links a.btn.ghost:hover{color:#fff;}
.lang-select{font-family:var(--body);font-size:.85rem;font-weight:600;color:var(--ink);background:var(--parchment-card);
  border:1.5px solid var(--line);border-radius:999px;padding:.4rem .7rem;cursor:pointer;max-width:130px;}
.menu-toggle{display:none;background:none;border:none;cursor:pointer;color:var(--ink);}
.menu-toggle svg{width:26px;height:26px;}

/* hero */
.hero{text-align:center;padding:70px 0 26px;position:relative;}
.hero .wordmark{font-family:var(--display);font-weight:700;color:var(--terracotta);font-size:clamp(2.6rem,7vw,4.6rem);letter-spacing:-.02em;}
.hero .script{font-family:var(--script);color:var(--terracotta);font-size:clamp(3.4rem,11vw,6rem);line-height:.9;}
.hero .tagline{font-family:var(--display);font-style:italic;font-size:clamp(1.2rem,3vw,1.7rem);color:var(--ink);margin-top:.5rem;}
.hero .tagline .spark{width:.5em;height:.5em;}
.hero .ko-tag{color:var(--sage);font-weight:600;margin-top:.2rem;}
.hero .cta-row{display:flex;gap:.8rem;justify-content:center;flex-wrap:wrap;margin-top:2rem;}

/* sections */
section{padding:58px 0;}
.band{background:var(--parchment-deep);}
.sprig{display:block;margin:0 auto;width:220px;max-width:55%;color:var(--sage);opacity:.8;}

/* value grid */
.grid{display:grid;gap:1.1rem;}
.g4{grid-template-columns:repeat(4,1fr);}
.g3{grid-template-columns:repeat(3,1fr);}
.g2{grid-template-columns:repeat(2,1fr);}
.card{background:var(--parchment-card);border:1px solid var(--line);border-radius:18px;padding:1.5rem 1.35rem;transition:transform .2s,box-shadow .2s;}
.card.hov:hover{transform:translateY(-4px);box-shadow:0 24px 40px -34px var(--shadow);}
.card h3{font-size:1.2rem;color:var(--terracotta);margin-top:.5rem;}
.card p{font-size:.93rem;color:var(--ink-soft);}
.card .ic{color:var(--sage);}
.card .ic svg{width:30px;height:30px;}
.card .more{display:inline-block;margin-top:.8rem;font-weight:700;font-size:.85rem;color:var(--terracotta);}

/* service detail */
.detail{max-width:760px;margin:0 auto;}
.detail .back{font-weight:700;font-size:.85rem;color:var(--sage);}
.detail h1{font-size:clamp(1.8rem,4vw,2.6rem);margin:.6rem 0 1rem;}
.detail .body{font-size:1.02rem;}
.detail .actions{display:flex;gap:.8rem;flex-wrap:wrap;margin-top:1.6rem;}

/* forms */
.form-card{background:var(--parchment-card);border:1px solid var(--line);border-radius:22px;padding:2.2rem;}
.field{margin-bottom:1.05rem;}
label.fl{display:block;font-size:.78rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:.35rem;}
input,select,textarea{width:100%;font-family:var(--body);font-size:.96rem;color:var(--ink);background:var(--parchment);
  border:1.5px solid var(--line);border-radius:11px;padding:.7rem .9rem;transition:border-color .2s,box-shadow .2s;}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--terracotta);box-shadow:0 0 0 3px rgba(154,59,27,.12);}
textarea{resize:vertical;min-height:96px;}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:.9rem;}
.opts{display:grid;grid-template-columns:1fr 1fr;gap:.5rem;}
.opt{display:flex;gap:.6rem;align-items:flex-start;background:var(--parchment);border:1.5px solid var(--line);border-radius:11px;padding:.6rem .8rem;cursor:pointer;font-size:.92rem;}
.opt input{width:auto;margin-top:.2rem;}
.opt:has(input:checked){border-color:var(--terracotta);background:#fbeee2;}
.hint{font-size:.8rem;color:var(--sage);margin-top:.3rem;}
.subject-row{display:flex;gap:.6rem;flex-wrap:wrap;margin:.4rem 0 1.2rem;}
.subject-row label{flex:1 1 160px;}
.subject-row .opt{justify-content:center;text-align:center;}

/* request confirmation */
.confirm{max-width:680px;margin:0 auto;text-align:center;}
.reqnum{display:inline-block;font-family:var(--display);font-weight:700;font-size:1.5rem;color:var(--terracotta);
  background:#fbeee2;border:1px dashed var(--terracotta);border-radius:12px;padding:.6rem 1.4rem;margin:1rem 0;letter-spacing:.04em;}
.steps{text-align:start;max-width:520px;margin:1.4rem auto 0;}

/* chat / guide */
.guide-wrap{max-width:600px;margin:0 auto;}
.chat{background:var(--parchment-card);border:1px solid var(--line);border-radius:18px;overflow:hidden;display:flex;flex-direction:column;height:clamp(400px,48vh,500px);box-shadow:0 24px 50px -40px var(--shadow);}
.chat-head{background:var(--ink);color:#f6ecdb;padding:.6rem .85rem;display:flex;align-items:center;gap:.55rem;}
.chat-head .av{width:34px;height:34px;border-radius:50%;flex:0 0 auto;border:1.5px solid rgba(229,169,58,.55);}
.chat-head .who{display:flex;flex-direction:column;line-height:1.15;}
.chat-head .who b{font-family:var(--display);font-weight:600;font-size:.98rem;}
.chat-head .who .on{font-size:.68rem;color:#bfe0c2;display:flex;align-items:center;gap:.3rem;}
.chat-head .who .on::before{content:"";width:6px;height:6px;border-radius:50%;background:#7fd28a;display:inline-block;}
.chat-body{flex:1;overflow-y:auto;padding:.85rem .9rem;display:flex;flex-direction:column;gap:.4rem;}
.msg-row{display:flex;gap:.4rem;align-items:flex-end;}
.msg-row.me{justify-content:flex-end;}
.msg-row .av{width:26px;height:26px;border-radius:50%;flex:0 0 auto;align-self:flex-end;background:url('/static/img/friend-avatar.svg') center/cover no-repeat;}
.msg{max-width:80%;padding:.5rem .72rem;border-radius:13px;font-size:.9rem;line-height:1.34;white-space:pre-wrap;word-break:break-word;}
.msg.bot{background:var(--parchment-deep);color:var(--ink);border-bottom-left-radius:4px;}
.msg.me{background:var(--terracotta);color:#fff;border-bottom-right-radius:4px;}
.typing{font-size:.85rem;color:var(--sage);padding:.2rem .4rem;}
.quick{display:flex;gap:.35rem;flex-wrap:wrap;padding:.6rem .85rem 0;}
.quick button{font-family:var(--body);font-size:.78rem;font-weight:600;color:var(--terracotta);background:#fbeee2;
  border:1px solid var(--line);border-radius:999px;padding:.3rem .68rem;cursor:pointer;}
.quick button:hover{background:var(--terracotta);color:#fff;}
.chat-input{display:flex;gap:.5rem;padding:.7rem .85rem;border-top:1px solid var(--line);}
.chat-input input{flex:1;padding:.55rem .8rem;font-size:.9rem;}
.chat-input .btn{padding:.55rem 1rem;}
.guide-note{font-size:.8rem;color:var(--sage);background:#fbf0e2;border-radius:10px;padding:.7rem .9rem;margin-top:.9rem;max-width:600px;margin-inline:auto;}

/* footer */
footer.site{background:var(--terracotta);color:#fbefe0;padding:54px 0 30px;text-align:center;margin-top:30px;}
footer.site .fmark{font-family:var(--script);font-size:2.6rem;color:#fff;}
footer.site .welcome{font-family:var(--display);font-style:italic;font-size:1.25rem;margin-top:.4rem;}
footer.site .flinks{display:flex;gap:1.2rem;justify-content:center;flex-wrap:wrap;margin-top:1.4rem;font-size:.9rem;}
footer.site .flinks a{color:#f8e6d5;}
footer.site .meta{margin-top:1.6rem;font-size:.78rem;color:#e7c6ac;border-top:1px solid rgba(255,255,255,.18);padding-top:1.2rem;}

/* reveal */
.reveal{opacity:0;transform:translateY(20px);transition:opacity .7s,transform .7s;}
.reveal.in{opacity:1;transform:none;}
@media (prefers-reduced-motion:reduce){.reveal{opacity:1;transform:none;transition:none;}}

/* responsive */
@media(max-width:980px){.g4{grid-template-columns:repeat(2,1fr);}.g3{grid-template-columns:repeat(2,1fr);}}
@media(max-width:680px){
  .nav-links{position:fixed;inset:66px 0 auto 0;flex-direction:column;align-items:stretch;gap:0;background:var(--parchment);margin-inline-start:0;
    border-bottom:1px solid var(--line);padding:.4rem 28px 1rem;transform:translateY(-130%);transition:transform .3s;box-shadow:0 16px 30px -22px var(--shadow);}
  .nav-links.open{transform:translateY(0);}
  .nav-links a{padding:.8rem 0;width:100%;border-bottom:1px solid var(--line);}
  .nav-links a.get-help-btn{margin-top:.7rem;text-align:center;border-bottom:none;}
  .menu-toggle{display:block;}
  .nav-actions{margin-inline-start:auto;}
  .lang-select{max-width:118px;padding:.35rem .55rem;font-size:.82rem;}
  .g4,.g3,.g2,.grid2,.opts{grid-template-columns:1fr;}
  section{padding:46px 0;}
}

/* ===== ADMIN ===== */
.admin{background:#f3ece0;min-height:100vh;}
.admin-top{background:var(--ink);color:#f6ecdb;padding:.8rem 0;}
.admin-top .wrap{display:flex;align-items:center;gap:1.2rem;}
.admin-top .brand{font-family:var(--script);font-size:1.4rem;color:#fff;}
.admin-top nav{display:flex;gap:1rem;margin-inline-start:1rem;flex-wrap:wrap;}
.admin-top nav a{color:#d9c6ae;font-size:.88rem;font-weight:600;}
.admin-top nav a.active,.admin-top nav a:hover{color:#fff;}
.admin-top .out{margin-inline-start:auto;}
.admin-main{padding:28px 0 60px;}
.admin h1{font-size:1.6rem;margin-bottom:1rem;}
.stat-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:.8rem;margin-bottom:1.6rem;}
.stat{background:#fff;border:1px solid #e6dcc8;border-radius:14px;padding:1rem;}
.stat .n{font-family:var(--display);font-weight:700;font-size:1.8rem;color:var(--terracotta);}
.stat .l{font-size:.78rem;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.05em;}
.panel{background:#fff;border:1px solid #e6dcc8;border-radius:14px;padding:1.3rem;margin-bottom:1.2rem;}
.panel h2{font-size:1.1rem;margin-bottom:.8rem;}
table{width:100%;border-collapse:collapse;font-size:.9rem;}
th,td{text-align:start;padding:.6rem .5rem;border-bottom:1px solid #eee3d0;}
th{font-size:.74rem;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-soft);}
tr:hover td{background:#faf5ea;}
.badge{display:inline-block;font-size:.72rem;font-weight:700;padding:.2rem .6rem;border-radius:999px;text-transform:uppercase;letter-spacing:.03em;}
.b-new{background:#fde8d8;color:#a8401d;}
.b-reviewing{background:#fff0d2;color:#9a7320;}
.b-in_progress{background:#e0ecff;color:#2b5da8;}
.b-matched{background:#dff0e2;color:#2f7d4a;}
.b-closed{background:#eee;color:#666;}
.b-approved{background:#dff0e2;color:#2f7d4a;}
.b-needs_review{background:#fff0d2;color:#9a7320;}
.b-draft,.b-missing{background:#eee;color:#777;}
.b-google{background:#e0ecff;color:#2b5da8;}
.b-human{background:#dff0e2;color:#2f7d4a;}
.toolbar{display:flex;gap:.5rem;flex-wrap:wrap;margin-bottom:1rem;align-items:center;}
.chip-link{font-size:.82rem;font-weight:600;padding:.35rem .8rem;border-radius:999px;background:#fff;border:1px solid #e6dcc8;color:var(--ink-soft);}
.chip-link.active{background:var(--terracotta);color:#fff;border-color:var(--terracotta);}
.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--parchment-deep);}
.login-box{background:#fff;border:1px solid var(--line);border-radius:20px;padding:2.4rem;width:min(380px,92vw);text-align:center;}
.login-box .brand{font-family:var(--script);font-size:2rem;color:var(--terracotta);}
.err{background:#fde8d8;color:#a8401d;border-radius:8px;padding:.6rem;font-size:.88rem;margin-bottom:.8rem;}
.tr-row textarea{min-height:70px;font-size:.88rem;}
.muted{color:var(--ink-soft);font-size:.86rem;}
.src-box{background:#faf5ea;border:1px solid #eee3d0;border-radius:8px;padding:.6rem;font-size:.85rem;white-space:pre-wrap;color:var(--ink-soft);max-height:140px;overflow:auto;}
@media(max-width:900px){.stat-grid{grid-template-columns:repeat(3,1fr);}}